Piloted Add-on

This Add-on forms part of the Terms of Service for customers on the Piloted plan. It is drafted in English; any translation is for convenience only, and the English version prevails. Terms not defined here have the meaning given in the Terms.

1. The seequencer

1.1 On the Piloted plan, Seequency assigns to your account a seequencer: a person engaged by Seequency as an independent contractor, who works on your Seequences within the scope you delegate.

1.2 You mandate Seequency to perform, through the seequencer, the actions you delegate under section 2. Seequency is responsible to you for the seequencer's actions within the delegation, within the limits of liability of the Terms.

1.3 Actions performed by the seequencer within the delegation are deemed performed by you towards your Client.

2. Delegation

2.1 You choose, account by account, which actions the seequencer may perform, from the delegation screen. You may change or withdraw the delegation at any time, with immediate effect. Records already made stay in the log.

2.2 Delegable actions include: preparing and adjusting draft Seequences, which you review and activate; starting stages; sending your Client reminders to review a stage; answering your Client in the thread of a disagreement, to explain and propose a way forward through a new version that you approve; reminding you of pending actions; preparing a new version of a Seequence that you approve.

2.3 The following are never delegable: any request or reminder for payment; any action on an amount, a payment method or a payment; declaring a stage delivered to your Client; activating a Seequence; recording a payment.

2.4 Every action of the seequencer is signed with their first name in the log and is visible to you and, where it reaches your Client, to your Client. Towards your Client, the seequencer always appears as "{first name}, seequencer for {your business}, via Seequency".

3. Advice and reports

3.1 The seequencer may advise you and give you reports. Advice does not decide for you. Reports compile the documents and the log of a Seequence; they are not an inspection of the work, nor legal, tax or technical advice.

3.2 Results of artificial intelligence assisted research are given for information, with their date and sources. They never replace a professional's answer on a legal, tax or regulatory question.

3.3 Seequency's obligation for the seequencer's advice and reports is an obligation to use reasonable skill and care.

4. Referrals

If the seequencer assigned to your account also referred your business to Seequency, you are told so at the assignment. In that case, the seequencer does not advise you on Seequency's plans, options, renewal or cancellation. Withdrawing the seequencer has no effect on any referral arrangement.

5. Additional human time

Time beyond what your plan includes is charged per hour at the price shown on the pricing page (currently 100 euros or 100 US dollars per hour, excluding taxes), only after you have agreed to it.

6. Data

The seequencer accesses the data of the accounts assigned to them, as a sub-processor listed in the Data Processing Agreement, bound by confidentiality and data protection obligations equivalent to those of the Data Processing Agreement.