Privacy Policy
Last updated: October 30, 2026
Seequency turns a professional quote into a milestone-based payment schedule called a Seequence. This policy explains what data we process, why, for how long, and your rights. It covers the seequency.com website, the free simulator and the Seequency platform.
Who is responsible
seequency, Inc., a Delaware corporation, 131 Continental Drive, Suite 305, Newark, Delaware 19713, United States. For any question or request: [email protected].
If you are the client of a Seequency user, also read the section "You are the client of a user".
What we process, and why
The quote you upload. Its content is read to build your Seequence. This reading is performed by artificial intelligence models provided by Anthropic, acting as a processor, which does not use your documents to train its models. The quote often contains your client's name and address.
Your account. Your email address, your business name and country, your team members, and the content of the Seequences you create.
The log of each Seequence. Who declared, accepted, contested or reported what, and when. It exists so that everyone can establish what happened.
Billing for your subscription. Name, email and billing address, tax number, and payment card, processed by our payment provider Stripe. We never see your full card number. To offer only one free trial per business, we keep the business identification number and a fingerprint of the card.
Emails. We send product notifications through the email provider Postmark.
The Piloted plan. The seequencer assigned to your account, an independent contractor engaged by Seequency, accesses that account's data to work on it.
Integrations. If you connect a tool (messaging, e-signature, accounting, project management), we exchange the necessary data with it. That data is also governed by that tool's policy.
Meeting requests. If you book a call with our team, your Seequence is sent to us through our internal messaging tool, Slack, to prepare the call. Booking takes place on Cal.com, which processes your details under its own policy.
Waitlists. If your country is not open yet, or if the simulator has reached its daily limit, we keep your email address (and your country) to let you know.
Audience measurement. On the seequency.com website and for two simulator events (a quote uploaded, a Seequence produced), we measure audience with Plausible. Plausible receives your IP address and browser type to count unique visitors without identifying them; it sets no cookie.
Technical measures. Your IP address is used to limit abuse. It is never stored in clear text: we keep only a keyed hash, for 30 days.
Anonymous statistics. Anonymized and aggregated data, from which no one can be identified, helps us improve the tool. We commit never to attempt to reidentify anyone from this data.
On what basis
The contract, to provide the service you request. Our legitimate interest, for security, abuse prevention, audience measurement and evidence of what happened in each Seequence. Your request, for waitlists. Our legal obligations, for billing.
For how long
Data | Duration |
|---|---|
Quote file uploaded to the simulator | Deleted 30 days after the link sent to the client is created |
Simulator Seequence page | 13 months after its last activity |
Link sent to the client from the simulator | Active for 30 days |
Platform account and Seequences | As long as the account exists; after a deletion request, until the last ongoing stage ends plus 7 days, and at least 30 days |
Log of each Seequence | 6 years after the Seequence ends, then deleted |
Deliverables uploaded to a Seequence | 12 months after the Seequence ends |
IP address hash | 30 days |
Technical log of AI readings (no content) | 90 days |
Free trial data (business number, card fingerprint) | 3 years after the trial |
Country waitlist | Until the country opens, and at most 24 months |
Simulator waitlist | Until the promised message is sent |
Billing data | As required by applicable accounting obligations |
Backups | 30 days |
Who receives data
Our processors, each for its function: Google Cloud (hosting, in the European Union, in Belgium), Postmark (emails), Anthropic (reading quotes), Stripe (subscription payments), Plausible (audience measurement), Slack (meeting requests), fimo (hosting of the seequency.com website), and, for the Piloted plan, the seequencer assigned to the account. The tools you connect receive what you have them send. We do not sell any data. No user's data is ever shown to another user.
Some of these providers process data in the United States. These transfers rely on the EU-U.S. Data Privacy Framework for Google, Postmark, Slack and Stripe, and on the EU Standard Contractual Clauses for Anthropic.
You are the client of a user
A professional uses Seequency to present you with a payment schedule. The information about you in that file was provided by them: they are the controller, and we process it on their behalf to display your page, send you notifications and keep the log. The log of your Seequence is kept for 6 years after it ends, as evidence for you and for them. To exercise your rights over that information, contact them; you can also write to us at [email protected], and we will pass your request on.
Your rights
You can request access to your data, its correction or deletion, restriction of processing, or portability, and object to certain processing, by writing to [email protected]. We respond within one month. You can complain to the data protection authority of your country. If you live in the United States, you may have additional rights under the law of your state, which you exercise at the same address.
Cookies
The platform uses a single cookie, needed to keep you signed in. The simulator uses none. We use no advertising or audience measurement cookies.
Updates
When this policy changes, its date changes with it, and important changes are announced in the product.